Turn WhatsApp into your most active 24/7 salesman. Let customers browse catalogs, place orders, and pay securely directly inside chat. Automatically calculate shipping costs and rescue unpaid carts—no complex website, coding, or tech setup required.
KelBrixSupported Platforms & Channels
WhatsApp Conversational E-Commerce is the practice of selling products and services directly through chat messages. Instead of forcing customers to navigate complex website product grids and fill out tedious registration forms, WhatsApp E-Commerce allows them to add items to their Catalog Cart or simply ask to buy via text (e.g. 'I want to buy organic honey'). The system automatically matches product names, logs the sale in your CRM, generates secure payment links, and handles delivery logistics like courier integration and automated tracking alerts without you lifting a finger.
WhatsApp Conversational E-Commerce is the practice of selling products and services directly through chat messages. Instead of forcing customers to navigate complex website product grids and fill out tedious registration forms, WhatsApp E-Commerce allows them to add items to their Catalog Cart or simply ask to buy via text (e.g. 'I want to buy organic honey'). The system automatically matches product names, logs the sale in your CRM, generates secure payment links, and handles delivery logistics like courier integration and automated tracking alerts without you lifting a finger.
KelBrix E-Commerce automates this entire cycle: order matching, payment link delivery, shipping carrier selection, and automatic cart recovery alerts.
Enter any search niche and city below to run a real-time extraction simulation and preview direct client data.
Select a ready-to-use WhatsApp automation flow to install in your workspace.
Trigger an instant WhatsApp welcome message with product brochure link when a new lead is created.
Send automated payment reminder with direct UPI / Stripe payment link 3 days before due date.
Automate a 3-part WhatsApp sequence over 3 days educating prospects on product ROI.
Automated re-engagement broadcast sent to leads stuck in "Uncontacted" for 30+ days.
Streamline order bookings, secure customer payments, and dispatch deliveries without needing developers.
Let customers buy simply by typing (e.g., "I want to buy 2 packs of organic tea"). The AI system identifies the product, logs the sale in your dashboard, and texts them a payment link instantly.
Display your products directly inside WhatsApp like a digital store. Customers can browse your catalog, add items to a cart, and checkout natively without leaving the chat app.
Calculate real-time delivery costs from 25+ top courier services (Delhivery, BlueDart, etc.) at checkout. Automatically text tracking updates to customers as their parcel travels.
Never lose a distracted buyer. The system tracks unpaid checkouts and automatically sends a gentle, friendly reminder with their payment link after 1 hour.
Grow your business reputation automatically. The moment the shipping courier delivers the package, the system texts the buyer asking for a Google review.
Keep your business active 24/7. If a customer places an order late at night, the bot politely accepts it, explains when processing starts, and queues it for the morning.
See how leading brands leverage chat checkout to increase conversion by up to 300%.
Ordering food or groceries from mobile websites is slow, causing customers to get distracted and close the page.
Show your menu or catalog on WhatsApp. Let customers add items to a cart, pay, and receive automated delivery updates.
Visual Catalogs, Night-time auto-responder, Courier dispatch
35% increase in repeat orders with zero phone calls or manual coordination.
Over 70% of online shopping carts are abandoned, losing potential buyers.
Send instant payment checkout links directly on WhatsApp, and follow up automatically if they don't complete the purchase.
Direct payment links, 1-hour cart reminder templates
Rescued 24% of unpaid sales on complete autopilot.
B2B distributors waste hours emailing bills, bank details, and tracking codes back and forth.
Generate orders on a simple dashboard, text checkout cards to clients, and book deliveries instantly.
Instant PDF invoice bills, payment confirmation alerts, shared team inbox
Paid 60% faster on same-day collections with clear tracking logs.
See why text-based checkouts convert faster than traditional web shops.
| Business Need | Separate Industry Tools | KelBrix Platform |
|---|---|---|
| Checkout Steps | Add to cart → Form → Account → Pay (4 steps) | Text "Buy X" → Click Link to Pay (2 steps) |
| Abandoned Carts | Spammy emails (often go to promotions folder) | Friendly WhatsApp message (98% open rate) |
| Shipping Rates | Manual calculator or complex shipping plugin setup | Instant auto-rates from top courier partners |
| Customer Contact | Requires email signup or app download | Direct 1-on-1 WhatsApp connection saved in CRM |
| Collecting Reviews | Slow email surveys sent weeks later | Instant text request right at delivery |
Click a scenario to see how KelBrix automatically processes catalog carts, captures shipping details, and sends payment links.
Click a workflow query to simulate how KelBrix replaces manual marketing tools.
KelBrix automates your e-commerce checkouts on WhatsApp. When a customer adds products to their WhatsApp catalog cart and checkouts, our backend catches the SKUs, queries POS/Shopify pricing, registers the CRM order, and instantly fires back a secure Razorpay payment link.
Customer checkouts native catalog cart in WhatsApp chat
AI automatically collects and saves the delivery address
Sends custom payment link (Razorpay/Stripe) automatically
Updates dashboard order to paid and books Shiprocket courier
Everything you need to know about setting up payment links, catalog sync, and delivery routing.
To show your products in the native WhatsApp Catalog tab, yes, you connect it through your Meta Business Suite. However, if you don't have this, you can still sell! The system can match text messages to your uploaded products and send payment links directly in chat.
KelBrix supports Stripe and Razorpay. When a customer checkouts, they receive a secure payment link in the chat. The moment they pay, the system registers the order as paid in your dashboard.
When a customer pays, their details appear in your dashboard. You can click "Ship Order" to see shipping rates from major carriers, print delivery labels, and dispatch the package instantly. Tracking codes are automatically texted to the customer.
Yes! You can set your business operating hours. If someone messages you off-hours, the bot will politely welcome them, confirm receipt of their order, and let them know you'll process it first thing in the morning.
KelBrix monitors all started checkouts. If an order remains unpaid, the system automatically sends a helpful reminder message containing the payment link 1 hour later, making it easy for the customer to finish paying.
Start free with the digital business card and CRM. Upgrade when you are ready to scale with WhatsApp broadcasts, campaign automation, team workspaces, or white-label reseller support.
See how much you save by connecting your own Meta WhatsApp API and AI calling keys with zero platform markup.
Free entry
Start with one free digital card, free CRM for the first 100 leads, and an AI Studio trial to test real demand. Printed physical NFC cards are available separately as a paid add-on.
Included Features
Company seat
The value seat for company users who need CRM, WhatsApp-ready follow-up, email, AI calling, attendance, automation, and AI Studio without bundled provider markups.
3 users, 3 Digital Cards total.
Included Features
Pro Growth
For scaling businesses needing 3 Workspaces, up to 10 Team Seats, UNLIMITED Auto-DM triggers, 1,000 B2B Google Leads/mo, and AI Voice Calling.
10 users, 50 Digital Cards total.
Included Features
Add modular capabilities to any plan without upgrading your core tier subscription.
Automated Catalog & Shop
Transform Web WhatsApp & Meta Cloud API into a high-converting store. Sync product catalogs, collect payments, and automate shipping.
Google Maps Discovery
Extract verified business leads by city and niche on demand. Scrape phone numbers, decision maker emails, and addresses.
Direct billing with Meta & Vapi
Razorpay & Stripe 256-bit SSL
100% Tax Credit Eligible
No locked contracts or fees
Need a custom plan? Contact sales for enterprise-grade features and custom user, card, or client limits.
Join the future of retail. Synchronize your products, connect your payment gateway, and start collecting orders directly in chat.
