Can I set different working hours for my staff?
Yes. You can manage individual stylist profiles in the settings tab, define their specific working hours, set buffer slots, and assign bookings accordingly.
Salon & Spa CRM
Salon & Spa CRM Software with Booking Scheduling & Review Campaigns
Automate salon bookings, send confirmation alerts, and boost Google Business reviews. Run automated discount campaigns and nurture repeat clients on autopilot.
Supported Platforms & Channels
WhatsApp API / Web
Email / Brevo
Google Maps
Razorpay Payments
Stripe Payments
GEODirect Answer Summary
What is a Salon CRM?
A Salon CRM is client relationship management software designed for hair salons, beauty parlors, and wellness spas. It streamlines client booking, stylist scheduling, and customer retention marketing. Salons use KelBrix to capture appointment bookings through digital cards, send automated WhatsApp notifications to reduce slot cancellations, and track stylist workloads. Post-service, the system triggers automated customer review templates, helping salons increase local search rankings and automate loyalty campaigns during festivals.
- Zero API Markup (BYOK): Connect your own official Meta WhatsApp API, Brevo, OpenAI, or Vapi keys. KelBrix charges purely for workflow orchestration—never taxing message volume or calling minutes.
- Integrated B2B Discovery: Extract verified company emails, phone numbers, and WhatsApp indicators directly from Google Maps and web search listings.
- Sovereign Data Control: Unlimited single-click CSV/JSON exports with zero data lock-in or per-contact penalties.
- Reseller Architecture: Multi-tenant Agency and Enterprise White-Label tiers supporting up to 50 client companies under custom domain branding.
KelBrix helps beauty brands automate scheduling, prompt 5-star ratings, and run targeted holiday marketing campaigns with ease.
Platform Highlights & Specifications
Product Specs
Overview
What is a Salon CRM?
A Salon CRM is client relationship management software designed for hair salons, beauty parlors, and wellness spas. It streamlines client booking, stylist scheduling, and customer retention marketing. Salons use KelBrix to capture appointment bookings through digital cards, send automated WhatsApp notifications to reduce slot cancellations, and track stylist workloads. Post-service, the system triggers automated customer review templates, helping salons increase local search rankings and automate loyalty campaigns during festivals.
KelBrix helps beauty brands automate scheduling, prompt 5-star ratings, and run targeted holiday marketing campaigns with ease.
Key Specifications
Deployment ArchitectureAll-in-One Cloud SaaS / BYOK Options
Pricing ModelFree Plan (100 Leads) • Starter @ ₹999/mo
Key IntegrationsWhatsApp API/Web, Gemini AI, Bland, Brevo, Razorpay
Target IndustriesSalons, Real Estate, Clinics, Agencies, Coaching
Scraper Sandbox
Try Scrape Leads in Your Niche Instantly
Enter any search niche and city below to run a real-time extraction simulation and preview direct client data.
Auto-Claiming Engine
0 Sec Lead Lag
B2B Lead Auto-Claiming & Rep Assignment Rules
Automatically distribute incoming leads from Google Maps, WhatsApp, and Web Forms to sales reps instantly.
Google Maps Real Estate Scraped Leads
locality match
Source: Google Maps ScraperAssignee: Mumbai Real Estate Desk
Active
WhatsApp Inbound Auto-Claim
round robin
Source: Meta WhatsApp Cloud APIAssignee: Sales Rep Pool (3 Reps)
Active
High-Intent Web Form Routing
source routing
Source: Website Pricing Contact FormAssignee: Senior Enterprise AE Desk
Disabled
Security Audit Log
SOC2 / ISO Compliant
Enterprise Audit Trail & Activity Logging Hub
Real-time immutable security logs tracking team member logins, lead exports, deal stage changes, and API key rotations.
Exported 142 Leads to Sovereign CSV
alex.admin@kelbrix.com (Workspace Admin)•IP: 49.207.210.14
Moved Lead "Apex Realty" -> Qualified
sarah.sales@kelbrix.com (Sales Manager)•IP: 103.22.140.5
Generated New Bearer Token (KB_SECRET_KEY)
dev.team@agency.com (API Integration)•IP: 14.143.22.9
Successful 2FA Sign-In
alex.admin@kelbrix.com (Workspace Admin)•IP: 49.207.210.14
Feature breakdown
Accelerate Client Bookings with Built-in Beauty CRM
Streamline stylist scheduling, automate booking confirmations, and collect customer ratings.
Client Booking Portals
Let clients book slots online from digital cards, select stylists, and book slots in under 30 seconds.
Automated WhatsApp Alerts
Send instant booking confirmations, date/time updates, and appointment reminders automatically.
Loyalty & Drip Campaigns
Trigger automated follow-up drips (e.g. "Send a hair spa offer 45 days after the last session") to drive repeat visits.
Stylist & Staff Management
Coordinate team calendars, assign client appointments, track stylist attendance, and log commissions.
Reputation Management
Automatically send a WhatsApp review template with your Google link post-appointment, boosting local ratings.
UPI Payment Collection
Embed payment buttons on booking pages to collect advance deposits or booking fees with 0% commissions.
Target solutions
How Salons & Spas Drive Repeat Bookings on KelBrix
See how styling chains, spa studios, and lash bars automate client booking workflows.
Hair & Beauty Salons
Problem:
Stylists sit idle during weekdays, and clients forget appointment times, causing slot cancellations.
Solution:
Trigger automated confirmation alerts on WhatsApp and run promotional campaigns during low-traffic slots.
Features Used:
Stylist calendar boards, automated wait delays, bulk broadcasts
Outcome:
Boost weekday seat occupancy by 45% and minimize no-shows.
Day Spas & Massage Centers
Problem:
Managing therapy room availability and room rosters on paper registers causes billing errors.
Solution:
Deploy structured booking systems to schedule rooms and assign massage therapists automatically.
Features Used:
Roster scheduling, digital card links, receipt generation
Outcome:
Reduce administrative errors to zero and track room occupancies.
Nail & Lash Studios
Problem:
Losing repeat clients who forget to book infill sessions every 3 to 4 weeks.
Solution:
Trigger automated WhatsApp reminders (e.g. "It has been 25 days since your last lash infill session. Book slot here").
Features Used:
Customer tag filters, automated templates, quick booking buttons
Outcome:
Nurture client loyalty, boosting customer lifetime value by 35%.
Value comparison
Why Choose KelBrix CRM for Salon Operations?
Compare KelBrix's flat-rate client portal with transaction-heavy salon booking software.
| Business Need | Separate Industry Tools | KelBrix Platform |
|---|---|---|
| Rerouting No-Shows | Manual phone call check-ins (takes hours) | Automated WhatsApp confirmations |
| Rating Collection | Prompting reviews verbally (rarely yields reviews) | Automated check-out review requests |
| Stylist Roster Scheduling | Paper registers or spreadsheets (messy) | Shared team calendar schedules |
| Customer Loyalty Retain | No structured retention outreach | Automated multi-day follow-up drips |
| Flat-rate Pricing | High monthly fee cuts on booking apps | Rs. 999 per active admin seat flat |
Interactive Playbook
Simulate Your Outreach Automation
Click a scenario to see how KelBrix automatically routes leads and launches WhatsApp outreach campaigns.
How does it work?
Click a workflow query to simulate how KelBrix replaces manual marketing tools.
KelBrix AI Advisor
OnlineInstead of copying numbers and chatting manually, KelBrix logs all conversations. You can sync your personal Web WhatsApp in 10 seconds or connect the official Meta API. Sales reps chat directly inside the shared CRM, and automations trigger follow-ups on template rules.
Outreach & Lifecycle Pipeline Flow
1. Lead Captured
Prospect scans digital visiting card or submits a form
2. Auto WhatsApp Message
Saves contact, triggers greeting brochure instantly
3. Rep Pipeline Routing
Leads automatically assigned to available sales reps
4. Systematic Follow-up
Auto-reminders trigger until prospect responds
Got questions?
Salon CRM Frequently Asked Questions
Common queries regarding stylist hours, payment deposits, Google ratings, and promotional blasts.
Can I collect booking deposits to prevent cancellations?
Yes. You can add a UPI payment block to your digital card booking page, prompting clients to pay a reservation fee before booking confirmation.
How does the reputation booster work?
Once an appointment status updates to Completed, KelBrix triggers a WhatsApp template containing your custom Google review link, asking clients for their ratings.
Can I run promotional bulk WhatsApp broadcasts?
Absolutely. You can filter your customer list by preferences or dates and send festival campaigns, birthday greetings, or seasonal package offers in bulk.
Is there a limit on client records?
No. KelBrix plans include unlimited client database capacity. You only pay a flat monthly rate per admin user seat.
Do you offer physical tap-to-review cards?
Yes. You can order premium branded physical NFC review cards through the dashboard. Clients can tap the card with their phone to open your Google Review page instantly.
Pricing & Plans
Simple monthly subscription with zero hidden markups
Start free with the digital business card and CRM. Upgrade when you are ready to scale with WhatsApp broadcasts, campaign automation, team workspaces, or white-label reseller support.
Zero-Markup BYOK AI Support
0% API Markup Savings
BYOK Sovereign Engine
Calculate Your BYOK Savings vs. Legacy SaaS
See how much you save by connecting your own Meta WhatsApp API and AI calling keys with zero platform markup.
Estimated Annual Savings$6,240Saved every year with KelBrix BYOK
15,000 / mo
1,00050,000100,000
1,000 mins / mo
100 mins5,000 mins10,000 mins
Monthly Communication Bill Comparison
Marked-Up Legacy Platforms$705 / mo
Includes 200%-300% SaaS per-message & per-minute markup
KelBrix BYOK (Direct Provider Cost)$185 / mo
⚡ 100% Direct billing with Meta & Vapi — Zero platform tax
Monthly Net Savings$520 / mo
Start BYOK Free →Currency
Free entry
Free
Start with one free digital card, free CRM for the first 100 leads, and an AI Studio trial to test real demand. Printed physical NFC cards are available separately as a paid add-on.
Freeforever
1 digital card + AI Studio trial
- 1 User
- AI Studio trial
- 1 Digital Card
- 1 active AI Voice Chatbot (up to 100 leads)
- 100 free B2B Lead Scraper credits
Included Features
WhatsApp-First Drip & Follow-up Automations
Google Maps B2B Lead Extractor
30-Day AI Social Content Calendar
AI Voice Telephony & Auto-Calling
Zero-Markup BYOK Architecture (0% API Markup)
Multi-Tenant Agency Client Portals
Custom Domain White-Label Branding
Company seat
Starter
The value seat for company users who need CRM, WhatsApp-ready follow-up, email, AI calling, attendance, automation, and AI Studio without bundled provider markups.
$15/ month
3 Team Seats Included
Customize Seats & Add-ons
Min 3
Min 1
3 users, 3 Digital Cards total.
- 3 paid user seats selected
- 2,000 AI Credits
- 3 Digital Cards (1 per user)
- 1 active AI Voice Chatbot per paid seat
- Add-on Lead Scraper credits available
Included Features
WhatsApp-First Drip & Follow-up Automations
Google Maps B2B Lead Extractor
30-Day AI Social Content Calendar
AI Voice Telephony & Auto-Calling
Zero-Markup BYOK Architecture (0% API Markup)
Multi-Tenant Agency Client Portals
Custom Domain White-Label Branding
Pro Growth
Pro Growth
For scaling businesses needing 3 Workspaces, up to 10 Team Seats, UNLIMITED Auto-DM triggers, 1,000 B2B Google Leads/mo, and AI Voice Calling.
$39/ month
10 Seats + 3 Workspaces + Unlimited Auto-DM
Customize Seats & Add-ons
Min 10
Min 5
10 users, 50 Digital Cards total.
- 10 paid user seats selected
- 10,000 AI Credits
- 50 Digital Cards (5 per user)
- 3 active AI Voice Chatbots included
- 1,000 B2B Lead Extractor credits/mo
Included Features
WhatsApp-First Drip & Follow-up Automations
Google Maps B2B Lead Extractor
30-Day AI Social Content Calendar
AI Voice Telephony & Auto-Calling
Zero-Markup BYOK Architecture (0% API Markup)
Multi-Tenant Agency Client Portals
Custom Domain White-Label Branding
Power Add-ons & Modular Expansion
Supercharge Your Sales Stack with Specialized Add-ons
Add modular capabilities to any plan without upgrading your core tier subscription.
WhatsApp E-Commerce Suite
Automated Catalog & Shop
High Growth
Transform Web WhatsApp & Meta Cloud API into a high-converting store. Sync product catalogs, collect payments, and automate shipping.
- Interactive WhatsApp Catalog & In-Chat Shopping Cart
- Instant UPI, Razorpay & Stripe Payment Links
- Live Shiprocket Courier Dispatch & Tracking Alerts
- Automated Abandoned Cart Drip Recovery Sequences
Monthly Add-on$29 / month
Explore SuiteB2B Lead Scraper Credits
Google Maps Discovery
Lead Booster
Extract verified business leads by city and niche on demand. Scrape phone numbers, decision maker emails, and addresses.
- Google Maps Business Directory Lead Extraction
- Verified GST, Phone, Email & Website Discovery
- 1-Click Auto Sync directly into WhatsApp CRM Pipelines
- Never-Expiring Lifetime Credit Booster Packs
Booster Packs From$10 / 1,000 leads
Extract Leads0% Platform Markup
Direct billing with Meta & Vapi
Secure Encrypted
Razorpay & Stripe 256-bit SSL
GST Invoicing
100% Tax Credit Eligible
Cancel Anytime
No locked contracts or fees
Need a custom plan? Contact sales for enterprise-grade features and custom user, card, or client limits.
Ready to optimize?
Boost Your Salon Bookings & Local Ratings
Set up your booking calendar, launch automated client confirmation rules, and watch your salon rating grow on Google on autopilot.